Sonora Quest Laboratories, a subsidiary of Laboratory Sciences of Arizona, is an Arizona-based joint venture between Banner Health and Quest Diagnostics, making up one of the nation’s largest integrated laboratory systems with approximately 3,800 employees. We are the market share leader in clinical laboratory testing in Arizona, performing more than 97 million diagnostic tests per year. We offer a local comprehensive test menu that encompasses routine, molecular, prescription drug monitoring, genetics/genomics, and pathology testing services. Ninety-five percent of all testing is performed at our primary testing facilities located in Phoenix, Tucson, Flagstaff, Prescott, and Yuma.
Sonora Quest Laboratories is accredited by the College of American Pathologists (CAP) which is the gold standard in laboratory accreditation, helping laboratories to maintain accuracy of test results and ensure accurate patient diagnosis. This accreditation ensures the highest standard of care for all laboratory patients as CAP inspectors examine laboratory staff qualifications, equipment, facilities, safety program and record, and overall management.
Sonora Quest Laboratories has more than 70 Patient Service Centers located conveniently throughout Arizona and offers online appointment scheduling on desktop and mobile devices on SonoraQuest.com as a convenience to patients. We are contracted and considered in-network with most major health plans and offer reduced pricing for patients who wish to pay at time of service due to lack of insurance coverage or high-deductibles. We also offer patients a number of ways to obtain their own lab results.
Sonora Quest Laboratories has proven its focus on quality, recognized by numerous awards representing our hard work and commitment to patient care. We are the only healthcare company ever to receive our state’s highest quality award, the Arizona Governor’s Award for Quality. No organization has attained this award since. Other recent awards include 11 consecutive #1 Bioscience Company in Arizona recognitions by Ranking Arizona / AZ Big Media, most recently in 2022; a 100 Best Arizona Companies recognition by BestCompaniesAZ in 2022; and ten Top 40 Most Admired Companies in Arizona recognitions by az magazine / BestCompaniesAZ, most recently in 2021.
At Sonora Quest Laboratories, our Ethical Behaviors, Mission, Vision, and Values are more than just words on paper. They are the guidance we use in everything we do.
Our Mission
- Drive Exceptional Customer Value Across the Continuum of Care
Our Vision
- Be the Trusted Leader in Diagnostic and Information Services
Our Values
- Accountability
We are obligated and willing, as an organization, and as individuals, to accept responsibility for our actions. - Collaboration
We believe in teamwork and the limitless possibilities of collaborative energy. We achieve excellence by putting collective goals ahead of personal interests. We support and encourage open communication and meaningful cooperation among colleagues from varying backgrounds and disciplines. We respect individual differences, and we value diversity. - Compassion
We are caring and respectful in our dealings with patients, customers and each other.
- Integrity
Our behaviors exhibit the highest ethical standards and reflect our commitment to respect the dignity of those we serve and each other.
- Quality
This value is central to our success; the patient comes first in everything we do. Our passion is to provide every patient and every customer with services and products of uncompromising quality - error free, on time, every time.
Our Ethical Behaviors
- Respectful
- Honest
- Inclusive
- Diverse