Latest COVID-19 News

COVID-19 Updates

Patient comfort and safety is a priority for everyone visiting a Sonora Quest Patient Service Center

As we are following updated CDC guidance, masks or face coverings are now optional and full capacity seating is available inside our Patient Service Centers.
You may continue to wear a mask at your discretion.
If you do not have a mask and would like one, please request one from our front desk staff.
Please avoid visiting our Patient Service Centers if you are exhibiting symptoms of COVID-19. Other options for sample collection are available here.
If you prefer to wait where you want and receive a text to come inside when we are ready to serve you, please notify a staff member upon arrival.
Please avoid bringing minors and guests with you when possible.

Sonora Quest Carside Collection Sites
COVID-19 carside collections are now available by appointment only at select Sonora Quest Patient Service Centers.

These appointments are for patients that have COVID-19 symptoms and/or recent exposure to someone with COVID-19. An order from your healthcare provider or a self-ordered COVID-19 Symptoms/Exposure test is required. Please note that other tests cannot be collected at carside appointments.

If you have an order from your healthcare provider, schedule a carside appointment.

If you do not have an order from your healthcare provider, order your own test and follow the steps to schedule a carside appointment after you complete your order.

Walmart Drive-Thru Collection Sites
Participating Walmart locations only serve patients who self-order a COVID-19 symptoms/exposure diagnostic test AND schedule an appointment through My Lab ReQuest. Learn more.

COVID-19 diagnostic testing has a published turnaround time within 2 – 4 days. Currently, most results are delivered in under 24 hours. Testing turnaround time may vary based on testing demand, supplies, and other factors.

COVID-19 antibody testing has a published turnaround time within 1 – 3 days. Currently, the majority of tests are being reported within 2 days. Testing turnaround time may vary based on testing demand, supplies, and other factors.

As of September 15, 2021, COVID-19 and Influenza combo testing is being performed at our main laboratory in Phoenix. Results are currently reported in 2-4 days. Testing turnaround time may vary based on testing demand, supplies, and other factors.

Awareness: Scammers may be posing as Sonora Quest over the phone claiming they have COVID-19 test results. Be alert and visit SonoraQuest.com/results to obtain your results.

COVID-19 Diagnostic Testing — Weekly Dashboard

COVID-19 Diagnostic Testing Dashboard — May 16, 2022

COVID-19 Antibody Testing — Weekly Dashboard

COVID-19 Antibody Testing Dashboard — May 16, 2022

COVID-19 Diagnostic Testing — COVID-19 Diagnostic Rate of Patients Tested by County (Maricopa, Pinal, Pima) - Previous 14 Days

Patients with COVID-19 symptoms and recent exposure to someone with COVID-19 are encouraged to contact their healthcare provider. Patients with an order from their healthcare provider for COVID-19 diagnostic testing can locate Arizona testing sites if their healthcare provider is unable to collect their diagnostic sample in their office.

Patients may also request their own COVID-19 Symptoms/Exposure diagnostic test through My Lab ReQuest and follow the steps to schedule an appointment at select Walmart locations for observed self-collection. Participating Walmart locations only serve patients who self-order a COVID-19 symptoms/exposure diagnostic test and schedule an appointment through My Lab ReQuest. Learn more.

Turnaround times are updated weekly on Sonora Quest’s COVID-19 weekly dashboard found above on this webpage. As of 5/16/22:

COVID-19 diagnostic testing has a published turnaround time within 2 – 4 days. Currently, the majority of tests are being reported within 2 days. Testing turnaround time may vary based on testing demand, supplies, and other factors.

COVID-19 antibody testing has a published turnaround time within 1 – 3 days. Currently, the majority of tests are being reported within 2 days. Testing turnaround time may vary based on testing demand, supplies, and other factors.

This is an evolving situation and we appreciate your patience and understanding as our team experiences an increased demand for testing and media inquiries. We have designed this page as a resource hub dedicated to media so please check back to this page periodically for the latest information. If you are looking for additional resources such as b-roll or photos, please email our media team.

On Aug. 3, Sonora Quest announced that it is now reporting new incoming COVID-19 diagnostic test results within a turnaround time of 1-3 days.
- Note that our published turnaround time is 2-4 days.
Sonora Quest continues to report results for COVID-19 antibody testing within 24 hours and testing capacity continues to exceed demand.
Sonora Quest reports that it has three new dedicated COVID-19 production lines running with a focus on optimizing workflow. As additional testing lines are implemented over the coming weeks, Sonora Quest will continue to increase testing capacity.
- Capacity will continue to increase as additional testing lines are added until a capacity of 60,000 tests per day is reached.
- Sonora Quest’s ability to reach a 60,000 test per day capacity greatly positions Arizona’s readiness should the State experience a second wave of COVID resurgence.
- Additionally, Sonora Quest has hired and trained more than 200 additional employees (full-time and temporary) to support the expansion in COVID-19 diagnostic testing.
- As of today, Sonora Quest’s COVID-19 diagnostic testing capacity exceeds demand and they are the only lab in the U.S. able to make that claim.
Sonora Quest continues to place an extreme emphasis on testing validation and therefore applies stringent acceptability criteria for precision, reproducibility, accuracy, method comparison and clinical performance.
Sonora Quest continues to form strategic partnerships with local community organizations and state agencies to provide testing to the State’s most vulnerable and underserved populations. This includes partnerships with the Arizona Department of Health Services, Equality Health, and more.
Sonora Quest will soon announce their COVID-19 Employer Solutions offering, a portfolio of lab testing and services to assist employers develop return to work strategies.

Sonora Quest has made significant progress on the testing backlog, reducing it by more than 30,000 tests over the past several days.
Our current backlog is at approximately 29,000 tests as of the morning of July 30.
Our utmost priority is focusing on our backlog of testing and we expect to clear the backlog by Sunday, August 2.
Two new testing lines are in production and our testing ramp up will continue to accelerate as we add an additional line, which is in the process of being validated and should be in production by July 31.
We anticipate that a fourth line should be validated and in production the week of August 3.
Starting Monday, August 3, testing on the new lines will be reported within 1 to 3 days, with an expectation to be reported within 1 to 2 days by the end of August as additional lines are put into production.
As the additional testing lines are implemented and staff trained, Sonora Quest anticipates that it will be close to a capacity of 21,000 tests/day by Monday 8/3, and a capacity of 30,000 by Sunday 8/9. Capacity will continue to increase as we add additional testing lines until we reach a capacity of 60,000 tests/day.

Governor Doug Ducey announced today a strategic collaboration with Sonora Quest Laboratories, the market share leader in diagnostic laboratory testing in Arizona, the Arizona Department of Health Services (ADHS) and PerkinElmer, Inc. (NYSE: PKI), a global leader committed to innovating for a healthier world, with one goal: expand COVID-19 testing in Arizona. The collaboration will support the strategic plan to catapult Sonora Quest’s COVID-19 diagnostic testing capacity in a material way to meet and exceed the rising demand in Arizona.

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Sonora Quest Laboratories (SQL) and hc1 have announced the expansion of their long-standing strategic partnership with the launch of hc1 CV19 Command Center™ for Sonora Quest, a comprehensive solution that integrates with SQL’s world-class lab testing services to systematically coordinate testing and deliver health insights to combat the spread of COVID-19. SQL is supporting the Arizona Department of Health Services (ADHS) and the State Health Laboratory by performing targeted COVID-19 PCR viral and serology antibody testing to protect residents and healthcare staff across Arizona’s 147 long-term care (LTC) facilities. The hc1 CV19 Command Center is serving a vital role by providing advanced analytics that support effective testing of those most in need. The solution will also generate insight on risk of infection based on the anticipated 25,000 tests SQL will be performing statewide, enabling healthcare and public health leaders to take immediate, proactive steps to contain future COVID-19 infections and save lives.

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COVID-19 Updates

COVID-19 Diagnostic Testing — Weekly Dashboard

COVID-19 Antibody Testing — Weekly Dashboard

COVID-19 Diagnostic Testing — COVID-19 Diagnostic Rate of Patients Tested by County (Maricopa, Pinal, Pima) - Previous 14 Days

Are all COVID-19 diagnostic tests equally effective and accurate?

What COVID-19 tests does Sonora Quest offer?

How can someone get a COVID-19 test?

How can business owners help their employees get tested?

Are there currently any pending test results from Sonora Quest?

Is Sonora Quest reporting data to Arizona Department of Health Services?

Is Sonora Quest on track with the launch of Catapult and expanding testing?

COVID-19 Dashboards — May 9, 2022

COVID-19 Dashboards — May 2, 2022

COVID-19 Dashboards — April 25, 2022

COVID-19 Dashboards — April 18, 2022

COVID-19 Dashboards — April 11, 2022

COVID-19 Dashboards — April 4, 2022

COVID-19 Dashboards — March 28, 2022

COVID-19 Dashboards — March 21, 2022

COVID-19 Dashboards — March 14, 2022

Media Statement — August 4, 2020

Media Statement — August 3, 2020

Media Statement — July 31, 2020

Media Statement — July 30, 2020

Press Release: Sonora Quest Collaborates with State and Healthcare Leaders to Significantly Expand COVID-19 Testing Capacity in Arizona — July 9, 2020

Press Release: hc1® and Sonora Quest Laboratories Deliver Comprehensive COVID-19 Testing and Tracking Solution to Protect Arizona Long-Term-Care Staff and Residents — June 18, 2020

Press Release: Sonora Quest Laboratories Expands Testing for Arizona’s Long-Term Care Facilities with up to 25,000 COVID-19 Tests Planned — May 26, 2020

Press Release: Private-public partnership launches testing for COVID-19 in homeless shelters in Maricopa County — May 22, 2020

Press Release: Direct-to-Consumer COVID-19 Antibody Test Available Through Sonora Quest Laboratories — May 8, 2020

Press Release: Sonora Quest Laboratories Now Offering COVID-19 Antibody Testing in Arizona — April 24, 2020

Press Release: Sonora Quest Laboratories Partners with hc1 for the Launch of the CV19 Lab Testing Dashboard to Support Public Health Response — April 3, 2020

Press Release: Sonora Quest Laboratories Now Processing COVID-19 Tests Locally in Arizona — March 23, 2020

Press Release: Coronavirus Disease 2019 (COVID-19) Testing Service Now Available Through Sonora Quest Laboratories — March 11, 2020

COVID-19 Testing Overview

Our Response to COVID-19