Thursday, August 15, 2019 | Category: Press Releases
‘Sonora Quest Kids’ Improves the Patient Experience for Children and Families
TEMPE, Ariz. – (Aug. 15, 2019) – Sonora Quest Laboratories, Arizona’s leading provider of diagnostic laboratory testing, recently opened a new Patient Service Center focused on pediatric care. Centrally located in Phoenix, the Patient Service Center is the first of its kind at Sonora Quest, providing an experience tailored to making pediatric patients feel more comfortable and relaxed when having their samples collected.
“Providing care to younger patients often requires special procedures and techniques,” said Clarissa Lopez, Team Lead at Sonora Quest’s Pediatric Patient Service Center. “Our specially trained phlebotomists are able to maximize comfort while ensuring adequate samples are collected for testing.”
The location features a separate entrance, a kid-friendly waiting room with toys and pediatric-focused decorations, special draw chairs for sample collection and TVs in the draw rooms to help distract children while they get their blood drawn. The location also includes separate well and sick waiting areas.
“We are excited to fulfill this need and improve the experience for our pediatric patients and their families,” said Christina Noble, Chief Customer & Growth Officer of Sonora Quest. “Our youngest patients are often nervous getting their blood drawn. By providing a kid-friendly environment, we’re hoping to make this process as stress free as possible for them.”
The new Patient Service Center, located at 926 E. McDowell Rd., #122 in Phoenix, opened July 29. To schedule an appointment, or for more information about Sonora Quest, visit SonoraQuest.com.
About Sonora Quest Laboratories
Sonora Quest Laboratories, an independently run joint venture between Banner Health and Quest Diagnostics (NYSE: DGX), is part of the nation’s largest integrated laboratory system with 3,200 employees serving more than 22,000 patients every day throughout Arizona.
Sonora Quest Laboratories offers a local comprehensive test menu which encompasses routine, molecular, prescription drug monitoring, genetic, women’s health, and pathology testing services. My Lab ReQuest provides consumers direct access to a diverse range of affordable screening tests that can be ordered online at SonoraQuest.com or in any of Sonora Quest’s 75 patient service centers across Arizona. Ninety-eight percent of all testing is performed at our primary testing facilities located in Tempe, Tucson, Flagstaff, Prescott and Yuma. Sonora Quest Laboratories is accredited by the College of American Pathologists (CAP) which is the gold standard in laboratory accreditation, helping laboratories to maintain accuracy of test results and ensure accurate patient diagnosis. This accreditation ensures the highest standard of care for all laboratory patients as CAP inspectors examine laboratory staff qualifications, equipment, facilities, safety program and records, and overall management.