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Friday, November 17, 2017 | Category: Press Releases
Nation’s largest integrated laboratory system marks two decades of technological and customer-focused advances.
TEMPE, Ariz. (November 17, 2017) – Tempe-based Sonora Quest Laboratories is marking a significant milestone this year, as it celebrates its 20th year of operations.
The market share leader in clinical laboratory testing in Arizona, the company was founded in 1997 as a joint venture between Banner Health and Quest Diagnostics, and today, provides diagnostic testing to more than 23,000 Arizonans daily.
Over the past 20 years of serving the Arizona community, Sonora Quest Laboratories has grown exponentially and now performs nearly 60 million tests each year, has more than 3,100 employees and more than 70 Patient Service Centers, including 10 locations in Safeway stores.
To meet the demands of all healthcare constituents in an ever-changing landscape, Sonora Quest Laboratories has even bigger ambitions for expansion and innovation in the next several years, including introducing self-service check-in kiosks in its Patient Service Centers, launching a new mobile-friendly website with enhanced functionality for consumers and healthcare providers alike, and expanding its AIM™ analytics services to meet the demand for population health management.
“I am incredibly proud of Sonora Quest’s growth. For 20 years, our team has driven value for customers across the continuum of care. That dedication has positioned us as the trusted leader in diagnostic testing throughout Arizona. We look forward to celebrating with our customers by announcing some exciting initiatives over the next few months to further improve the patient experience, so stay tuned,” noted Dave Dexter, CEO of Sonora Quest Laboratories. He added, “I am particularly proud of My Lab ReQuest, a new initiative that helps patients take control of their health by offering an array of affordable tests directly to consumers without the need for a doctor’s order.”
Changing Delivery of Lab Services: 20 Milestones in 20 Years
In honor of this anniversary, the following 20 milestones are being celebrated and remembered by Sonora Quest’s senior leadership and long-tenured employees:
About Sonora Quest Laboratories
Sonora Quest Laboratories, a joint venture between Banner Health and Quest Diagnostics (NYSE: DGX), is part of the nation’s largest integrated laboratory system with approximately 3,100 employees serving more than 23,000 patients every day throughout Arizona. Sonora Quest Laboratories is the market share leader in clinical laboratory testing in Arizona, performing more than 60 million diagnostic tests per year. Sonora Quest Laboratories offers a local comprehensive test menu which encompasses routine, molecular, prescription drug monitoring, genetics/genomics, and pathology testing services. Ninety-eight percent of all testing is performed at our primary testing facilities located in Tempe, Tucson, Flagstaff, Prescott and Yuma. Sonora Quest Laboratories is accredited by the College of American Pathologists (CAP) which is the gold standard in laboratory accreditation, helping laboratories to maintain accuracy of test results and ensure accurate patient diagnosis. This accreditation ensures the highest standard of care for all laboratory patients as CAP inspectors examine laboratory staff qualifications, equipment, facilities, safety program and records, and overall management.