Insurance updates can be submitted online on our insurance information page or faxed to (480) 565-3962 or mailed to the address on your invoice. Please reference your accession number on any fax or mailed correspondence. Please consult our list of participating insurances. If your plan is not listed, you will need to pay your Sonora Quest Laboratories invoice in full, and self-submit to your insurance plan. If you have any questions, please contact our customer service team, or you can call our customer service team at 1-800-853-4288 between the hours of 7 a.m. – 12 p.m., and 1 p.m. - 5 p.m., Monday through Friday. Please be sure that the information provided is accurate and complete. Inaccurate or incomplete information may result in a delay or denial of payment by your insurance carrier.