How long does it take to receive my test results?

  • Most tests take one or two days to complete, although some can take 10 days or longer. 

  • If you submitted an Authorization to Use or Disclose Protected Health Information (PHI) form (also available in Spanish), your request will be processed and results will be sent to you within one to two business days, although some requests may require additional time as needed to ensure all testing is completed.

How will my results arrive?

Is there a charge for receiving my lab results directly?

  • No. No matter how you receive your results, there will be no charges.

What should I do if I don’t understand my test results?

  • You should always refer to your healthcare provider with questions about your laboratory results.

  • Additional helpful information is available from various on-line sites, such as  https://www.testing.com/patient-resources/

What if I do not find the results I am looking for in the Patient Results Portal?

  • If you do not see the lab results you are searching for from dates of service beginning August 1, 2015, please contact our Patient Solutions team via our Contact Us page (select: patient > accessing my test results > unable to access my results) or by phone at 602.685.5959.

Do I contact Sonora Quest Laboratories if I want copies of tests prior to August 1, 2015?

Can I get results for anyone other than myself through the Patient Results Portal?

Do you still support the MyQuest™ by Care360 mobile health app?

  • Exisiting MyQuest™ by Care360 mobile health app users can continue to receive lab results for tests ordered by a doctor. My Lab ReQuest™ patient ordered lab tests will not be available through this app.

  • Please call 1.877.291.7521 for technical support of the MyQuest™ by Care360 mobile health app.

As a health app vendor, how can I provide Sonora Quest lab results to patients through our app?

Please submit a FHIR API Access Form located under the Test Results section of https://www.sonoraquest.com/patient/knowledge-center/, where you can also access our API Guide.

As a patient, can I get my Sonora Quest lab results through a third-party health app?

Yes. If you see Sonora Quest Laboratories listed as an approved provider in the health app, you can follow the process within that app to get setup.

Note that you must first have a patient account that you have used to access your lab results on SonoraQuest.com. To setup an account and authenticate your identity for access your results, visit SonoraQuest.com/results

If you do not see Sonora Quest Laboratories listed as an approved provider in the health app, please contact the app vendor to request that they submit a FHIR API Access Form located under the Test Results section of https://www.sonoraquest.com/patient/knowledge-center/. Sonora Quest Laboratories does not contact health apps unless this form is submitted by the app vendor.

As a patient, can I get my Sonora Quest lab results through the Apple Health app?

We are actively working with Apple Health and expect to be listed as an approved provider by the end of 2022. Please visit this page for updates.

My Lab ReQuestTM

Order Tests without a doctor's order.

Pay at Time of Service

Pay a discounted rate for many laboratory services when paying at the time of service.

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