Lab appointments, delivered to you.

Sonora Quest has partnered with Getlabs for home collection services in the Phoenix and Tucson metro areas. Getlabs can collect most routine lab tests on adult and pediatric patients.

How it works.

  1. Book your visit: Pick a time for a Getlabs specialist to come to your home or office

  2. We come to you: We draw your labs and deliver directly to Sonora Quest for testing

  3. Get your results: Receive your results from your doctor or through the patient results portal



Frequently Asked Questions

How much does it cost for home collection with Getlabs?

Getlabs charges a convenience fee starting at $49 depending on location and time.

The home collection convenience fee covers the operational costs for Getlabs to collect your samples and transport them to Sonora Quest for testing. This fee is separate from laboratory testing fees and is payable during the home collection scheduling process.

The home collection convenience fee will not be charged until your appointment has been completed and will appear on your statement as GETLABS. Please call Getlabs toll-free at 855.560.9902 with any questions related to the convenience fee.

Will my insurance cover Getlabs’ fee?

Getlabs is not yet covered by insurance, however, their services may be reimbursable through an FSA (flexible spending account) or an HSA (health spending account).

Is Getlabs part of Sonora Quest?

Getlabs is a separate company from Sonora Quest.

Does Getlabs provide testing or reporting?

Getlabs is not a laboratory and does not provide any testing or reporting information except to let patients know when we have delivered their samples to the lab. We do not receive any information from Sonora Quest on testing status or results. Patients can obtain their lab results from their doctor, or by visiting the Patient Results Portal.

What areas of Arizona does Getlabs cover?

Getlabs currently serves the greater Phoenix and Tucson areas.

How old must a patient be to be seen by Getlabs?

Getlabs can support draws for children under the age of 18, however, they must be at least 5 years of age and have a parent or guardian present at the time of the appointment.

Does Getlabs collect samples for COVID-19?

Getlabs can collect blood samples to test for COVID-19 antibodies as long as it's been 14 days since the last symptoms. Getlabs does not currently collect swabs for diagnostic COVID-19 testing.

Do I have to have a copy of my lab order to book an appointment with Getlabs?

You are not required to have your lab order to book an appointment with Getlabs unless you schedule a priority appointment. If you do not have your lab order and schedule a non-priority appointment, Getlabs will reach out to your ordering physician to get the lab order once an appointment is created.

How do I reschedule or cancel my home collection appointment?

  • If you scheduled your home collection appointment on, login to your account, click on My Dashboard, then on My Appointments. From this screen, you will see a list of your upcoming appointments and options to reschedule or cancel.
  • If you scheduled your home collection appointment by phone, please contact our home collection partners, Getlabs, toll-free at 424-GETLABS to reschedule or cancel.

Will home collection appointments appear in my dashboard?

Home collection appointments scheduled on on November 9, 2022 or later will appear under your dashboard. Any home collection appointments scheduled prior to that date, or scheduled by phone, will not appear.  Please contact our home collection partners, Getlabs, toll-free at 424-GETLABS if support is needed for appointments scheduled prior to November 9, 2022.

My Lab ReQuestTM

Order Tests without a doctor's order.

Pay at Time of Service

Pay a discounted rate for many laboratory services when paying at the time of service.