Text Size

Healthcare Professionals

Information for Accountable Care Organizations (ACOs)

Healthcare Information Technology Infrastructure

The utilization of technology is a critical element in ACO success. The Care360® Suite of Healthcare IT solutions utilizes technologies that will support your broader ACO goals and assist you as you grow your network and enterprise.

  • Healthcare Information Technology is among the critical elements that can aid an organization by:

           > Supporting the coordination of care

           > Meeting EHR management standards

           > Encouraging patient engagement and enabling patient satisfaction

           > Assisting physicians in the management of chronic diseases

           > Developing strategies for population health and risk assessments

           > Instituting evidence-based best practices

           > Implementing clinical quality monitoring and controls through reporting

  • Sonora Quest Laboratories offers Care360 EHR, and ONC-ACTB certified, complete EHR that supports the collection of data for your tracking, monitoring and reporting requirements and contains a sophisticated Clinical Decision Support tool (CDS).
  • Care360 Data Exchange provides the tools that you need for robust, structured data exchange, enabling a single-patient view that integrates data across the care continuum in real-time.
  • Care360 Practice Management System (PMS) simplifies all of the essential daily tasks of your medical office and includes dashboard, customizable reports, scheduling and billing with a seamless flow of information from the Care360 EHR.
  • Care360 EHR can link affiliated physician practices to support the ACO infrastructure.
  • Sonora Quest Laboratories is a leader in the deployment of electronic records and health information exchange (HIE) in Arizona and has been since the inception of Arizona Health-e Connection (AzHeC).
  • Our CEO & President, David A. Dexter, serves as the Board Chair for Arizona Health-e Connection and on the National Leadership Council for eHealth Initiative as the laboratory industry's representative. Making a difference in the quality of healthcare and patient outcomes is important to Sonora Quest Laboratories and defines our company.
  • Laboratory data makes up 50% of the data elements in an electronic medical record -- making lab essential for effective health information exchange and the management of chronic disease.
  • Sonora Quest Laboratories will provide >100 million test results to the Health Information Network of Arizona (HINAz) to make HIE a success right from the start.

Comprehensive Testing Capabilities

  • Comprehensive test menu of clinical, molecular, and pathology testing lets you use one lab for all of your testing needs.
  • As required by the Affordable Care Act, before an ACO can share in any savings created, it must demonstrate that it met the quality performance standard for that year. CMS will measure quality of care using nationally recognized measures in four key domains, including Preventative Health and At-Risk Population. Sonora Quest Laboratories is prepared to meet your laboratory needs as it relates to these measures.
Preventative Care
Colorectal Cancer Screening (InSure® FIT; ColoVantage®)


At-Risk Population
Hemoglobin A1c Control; Low Density Lipoprotein Testing; Complete Lipid Panel and LDL Control; Angiotensin-Converting Enzyme (ACE) Inhibitor or Angiotensin Receptor Blocker (ARB) Therapy Monitoring for patients with CAD and Diabetes and/or Left Ventricular Systolic Dysfunction (LVSD)


  • Our experienced team of Account Executives, Account Managers, and Diagnostic Testing Specialists can help manage your lab spend by providing the latest test offerings, testing algorithms, and industry recommendations.
  • 98% of tests are performed in our local laboratories in Tempe, Tucson, Flagstaff, Prescott, and Yuma, for faster turnaround time and fewer errors in specimen handling.
  • Approximately 90% of our routine tests are reported by 8:00 a.m. the next day, helping to ease patient anxiety and expedite treatment decisions.

Patient Convenience & Satisfaction

  • Investment in over 70 Patient Service Centers throughout the state including rural areas such as Prescott, Kingman, Show Low, and Yuma.
  • In Q2 of 2012, >97.7% of patients surveyed by a third party provider at our Patient Service Centers rated their overall experience with Sonora Quest Laboratories as very good or excellent.
  • Your patients can schedule their Patient Service Center appointments and pay their bills at www.SonoraQuest.com
  • Patients can also request their laboratory results directly from our web site. We even offer the Gazelle™ mobile application, available at www.MyGazelleApp.com, for lab result access and health information management directly on their smart phone.
  • We accept all major health plans including UnitedHealthcare, Aetna, Blue Cross/Blue Shield, Healthnet, Cigna, Humana, Mercy Care, Health Choice, APIPA, Care 1st, and many more.
  • Extensive patient information, both on our web site and in brochures that are available free of charge for your office, prompts healthy dialogue during office visits to actively engage patients in wellness.

Award-Winning Quality

  • Proven focus on quality, recognized by numerous awards representing our hard work and commitment to patient care.
  • In 2005, Sonora Quest Laboratories became the only healthcare company to ever receive our state's highest quality award, the Arizona Governor's Award for Quality. No organization has attained this award since.
  • Other recent awards include a 2012 #1 Bioscience Company in Arizona by Az Big Media/Ranking Arizona; a 2011 Business Ethics Award by the Better Business Bureau of Greater Arizona; five consecutive Best Places to Work awards from the Phoenix Business Journal, most recently in 2012; and an Arizona Showcase in Excellence Award from the Arizona Quality Alliance in 2007.

75% of healthcare decisions include lab results. Choose a trusted partner - Sonora Quest Laboratories.


Contact us today to open an account or for more information.